Winsplace Terms and Conditions

Last Revised: 28 June 2025

1. Introduction

1.1 These Terms and Conditions (“Terms”) govern your use of the Winsplace website located at winsplace.gb.net (“the Website”, “we”, “us”, or “our”).

1.2 By accessing or using our Website, creating an account, or participating in any games or promotions, you confirm that you have read, understood, and agree to be legally bound by these Terms, our Privacy Policy, Responsible Gambling Policy, and any other applicable rules or policies.

1.3 If you do not accept any part of these Terms, you must not use our services and should exit the Website immediately.

2. Definitions

  • User/Player/You: Any individual who registers or interacts with the Website.
  • Account: Your personal profile created to access and use our gaming services.
  • Games: All betting, casino, live casino, and other gambling products offered on the Website.
  • Operator: Winsplace Limited, the company responsible for managing and operating the Website.
  • Bonus: Any promotional offer including free bets, bonus funds, free spins or other incentives.

3. Eligibility

3.1 You must be at least 18 years old or the minimum legal gambling age in your jurisdiction, whichever is higher, to use our services.

3.2 It is your responsibility to ensure that online gambling is legal where you reside. Winsplace does not accept liability for unlawful use.

3.3 Employees of Winsplace Limited, its affiliates, and their immediate family members are prohibited from registering or participating in any games or promotions.

4. Account Registration and Security

4.1 Only one Account per individual, household, device, or IP address is permitted.

4.2 You must provide accurate, complete, and up-to-date personal information during registration, including your full name, date of birth, address, email, and payment details.

4.3 You are responsible for maintaining the confidentiality of your login credentials and account security.

4.4 Winsplace may request proof of identity and address at any time to comply with UK Gambling Commission regulations and to prevent fraud.

4.5 Accounts found to contain false or misleading information may be suspended or closed, with any winnings forfeited.

5. Deposits and Payments

5.1 Deposits must be made using payment methods registered in your name.

5.2 Minimum and maximum deposit limits apply as detailed in our Banking section.

5.3 Winsplace does not charge fees for deposits; however, your payment provider may impose charges.

5.4 All funds deposited must be used for wagering purposes only. Suspicious deposit activity may result in account review or suspension.

5.5 Winsplace does not offer credit or financial services beyond the scope of gambling transactions.

6. Withdrawals

6.1 Withdrawals will generally be processed using the same method as the deposit, where possible.

6.2 Withdrawal limits and minimum amounts are outlined in the Banking section.

6.3 Verification of identity and source of funds may be required before processing withdrawals, in compliance with anti-money laundering laws.

6.4 While we aim to process withdrawals promptly, Winsplace is not liable for delays caused by third-party payment providers.

6.5 To close your Account and withdraw your full balance, please contact Customer Support.

7. Account Inactivity

7.1 Accounts without login activity for six consecutive months will be classified as inactive.

7.2 A monthly administration fee may be deducted from the balance of inactive accounts after prior notification.

7.3 Accounts with zero balance may be closed after extended inactivity.

7.4 Dormant accounts may be reactivated upon user request by contacting Customer Support.

8. Responsible Gambling

8.1 Winsplace is committed to promoting responsible gambling and complies fully with the UK Gambling Commission’s Code of Practice.

8.2 We provide tools such as deposit limits, loss limits, session time reminders, and self-exclusion options to help you manage your gambling activity.

8.3 If you believe you have a gambling problem, we encourage you to use these tools or seek advice from our support team or professional organisations.

8.4 For further information, please visit our Responsible Gambling page or refer to UK Gambling Commission and BeGambleAware.

9. Prohibited Conduct

9.1 You must not engage in:

  • Money laundering or any illegal financial activities;
  • Use of automated software or bots to play or place bets;
  • Cheating, collusion, or manipulation of games;
  • Creating or using multiple accounts to abuse bonuses or promotions;
  • Accessing the Website through VPNs, proxies, or other means to bypass restrictions.

9.2 Violations may result in suspension or closure of your Account and forfeiture of winnings.

9.3 Sharing your Account login details or allowing others to gamble on your behalf is strictly forbidden.

10. Bonuses and Promotions

10.1 All bonuses and promotional offers are subject to specific terms and wagering requirements as detailed on the Promotions page.

10.2 Abuse of bonuses, including duplicate accounts or collusion, will lead to cancellation of bonuses and possible account suspension.

10.3 Bonus funds, free spins, and other promotions may have expiry dates and restrictions on eligible games.

11. Fair Play and Game Integrity

11.1 All Games offered by Winsplace use certified Random Number Generators (RNGs) to ensure fairness and comply with UK regulatory standards.

11.2 Winsplace reserves the right to void bets or winnings if errors, malfunctions, or breaches of these Terms are detected.

12. Limitation of Liability

12.1 Winsplace is not liable for any loss or damage arising from use of the Website, including technical failures, interruptions, or delays.

12.2 You accept all risks associated with gambling and acknowledge that our maximum liability is limited to the amount of your most recent deposit.

12.3 We disclaim responsibility for content or security of third-party websites linked from our Website.

13. Privacy and Data Protection

13.1 Your personal data is collected, stored, and processed in accordance with our Privacy Policy and applicable UK data protection laws.

13.2 We implement industry-standard security measures to protect your information from unauthorised access or disclosure.

13.3 For full details, please consult our Privacy Policy.

14. Intellectual Property

14.1 All content, trademarks, logos, software, and materials on the Website are owned by Winsplace Limited or its licensors.

14.2 You may not copy, reproduce, distribute, or modify any content without prior written consent from Winsplace.

15. Complaints and Dispute Resolution

15.1 If you have a complaint, please contact our Customer Support team in the first instance.

15.2 We strive to resolve all issues fairly and promptly.

15.3 Should you remain dissatisfied, you may escalate the matter to an independent Alternative Dispute Resolution (ADR) provider or the UK Gambling Commission.

15.4 All complaints must be submitted in writing.

16. Changes to These Terms

16.1 Winsplace reserves the right to amend these Terms at any time.

16.2 Material changes will be notified to you via email or Website announcements.

16.3 Continued use of the Website after changes constitutes acceptance of the updated Terms.

16.4 We recommend that you review these Terms regularly.

17. Contact Information

If you have any questions or require assistance, please contact us:

By registering an Account and using Winsplace, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions.